Terms & Condition
GENERAL CONDITIONS OF ONLINE SALE
These conditions are valid exclusively between the company TDS Group SAGL
via General Stores 13-6828 Balerna CH, hereinafter referred to as TDS Group and any person making online purchases on the website www.briarandfire.com hereinafter referred to as ''CUSTOMER''. These conditions can be modified and the publication date on the site is equivalent to the date of entry into force.
GENERAL TERMS AND CONDITIONS
Art. 1 - General
The sale is subject to acceptance of these general conditions of contract by the Customer, who declares to have read and accepted by means of a check of a box during the purchasing process.
TDS GROUP sells and ships its products worldwide.
Art. 2 - Object - Reservation, cancellation and rebooking
With these general conditions of sale, TDS GROUP sells and the CUSTOMER buys remotely movable tangible property shown and offered for sale on the site http://www.briarandfire.com. The contract is concluded only through the Internet network, by accessing the CUSTOMER at the aforementioned site and the realization of a purchase order in accordance with the procedure provided by the site itself.
The customer undertakes to read, prior to confirmation of your order, the present general conditions of sale, in particular the pre-contractual information provided by TDS GROUP and accept them by affixing a flag in the designated box.
In the e-mail confirmation of the order, the CUSTOMER will also receive a link to download and store a copy of these general conditions of sale.
Art. 3 - Pre-contractual information
The CLIENT before the conclusion of the purchase agreement, examines the characteristics of goods that are described in the individual product data sheets at the time of selection by the CUSTOMER.
Before the conclusion of the purchase agreement and before the validation of the order with "payment obligation", the CUSTOMER is informed regarding:
- the total price of goods inclusive of taxes, with details of shipping and any other costs;
- method of payment;
- the period within which TDS GROUP undertakes to deliver the goods;
- conditions, terms and procedures for exercising the right of withdrawal (Art. 6 of these conditions);
- information that the Client will bear the cost of returning the goods in case of withdrawal;
- existence of a legal guarantee of conformity for goods purchased;
- conditions of after sales service and commercial guarantees provided by TDS GROUP.
The CUSTOMER may at any time and in any case before the contract is concluded, take note of information regarding TDS GROUP, geographical address, telephone and fax numbers, e-mail address, information that is reported, even following:
TDS GROUP SAGL
Via General Stores 13
tds email firstname.lastname@example.org
Art. 4 - Conclusion of the contract
The sales contract is considered concluded by sending, immediately, from TDS GROUP to the CUSTOMER an e-mail of order confirmation. The e-mail includes the CUSTOMER's data and the order number, the price of goods purchased, shipping costs and delivery address where the goods will be sent and the link to be able to print and store the copy of the these conditions.
The CUSTOMER agrees to verify the correctness of the personal data it contains and communicate to TDS GROUP corrections.
TDS GROUP is committed to describe and present the items sold on the site as well as possible. Even so may result from any errors, inaccuracies or small differences between the site and the actual product. Furthermore, the photographs of the products presented on http://www.briarandfire.com site can not be considered part of a contract, as just representative.
TDS GROUP undertakes to deliver the goods after payment is received, as follows: average by mail, with delivery expected between 4 and 8 days. following the dispatch by TDS GROUP e-mail address of theorder confirmation CUSTOMER and receipt of order payment.
Free shipping in Switzerland.
We suggest to group all the items in one order. TDS GROUP cannot group two distinct orders placed separately, the shipping fees will apply to each of them. Shipment is at the risk and the carrier, special care is taken to protect fragile objects. Boxes are amply sized and your items are well protected.
The CUSTOMER can track the shipment.
The customer acknowledges that shipments may be delayed due to customs detentions and verification, for which TDS GROUP can not answer.
Art. 5 - Availability and delivery products of the
The availability of the products refers to the actual availability at the order. This availability must still be considered indicative just because, due to the simultaneous presence of multiple users site, the products could be sold to other CUSTOMERS before confirming the order.
Even after the sending of the e-mail confirmation of the order sent by TDS GROUP, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product unavailable and the CUSTOMER will be notified immediately via e-mail.
If the CUSTOMER requires the cancellation of the order, solving the contract, TDS GROUP refunds, or do not retires at all, the amount paid within 14 days from the day when TDS GROUP has knowledge of the customer's decision to terminate the contract.
Deliveries in Switzerland are made free of charge within 4 working days.
In overseas the shipments are made according to the table.
Art. 6 - PAYMENT METHOD
Each payment by the CLIENT can only occur by means of the methods indicated on the site www.briaranfire.com and precisely by PayPal or by Credit Card.
The actual charge will be made upon submission by TDS GROUP order confirmation e-mail.
Art. 7 - Right of withdrawal
In accordance with the legal provisions in force, the CUSTOMER has the right to cancel the purchase without penalty and without giving any reason, within five days from the date of receipt of the products.
The CUSTOMER who wishes to exercise the right of withdrawal must notify TDS GROUP through explicit declaration, which may be sent by registered letter or by a special section on its account on www.briarandfire.com website.
The CUSTOMER may exercise the right of withdrawal even sending any explicit declaration containing the decision to cancel the contract or alternatively transmit the withdrawal form, the text of which is given below:
Model withdrawal form
(complete and return this form only if you want to withdraw from the contract)
With I / we (*) notified / hereby give notice (*) withdraw from my / our (*) contract of sale of the following goods / services (*)
- Ordered on (*) / received the (*)
- Name / consumer (s)
-Address of / consumer (s)
- product code,
- Signature / consumer (s) (only if this form is sent on paper)
(*) Delete unused.
In case of exercising the right of withdrawal, the CUSTOMER is obliged to return the goods within 14 days from the day on which you communicate to TDS GROUP its intention to withdraw from the contract.
The goods must be returned to TDS GROUP, staying at over 13 General Stores, Balerna.
The direct cost of returning the product are borne by the CUSTOMER.
The goods must be returned intact in its original packaging, complete in all its parts (including packaging and any documentation and accessories) and complete the attached tax records. Subject to the right to verify compliance with the above, TDS GROUP will refund the amount of the products covered by the withdrawal within a maximum period of 14 days, including any shipping costs. TDS GROUP may suspend redemption until receipt of the goods or until the system demonstration by the CUSTOMER of having sent back the goods to TDS GROUP.
TDS GROUP will perform refund using the same payment method chosen by the CUSTOMER during the purchase.
In the event of a computer error, manual, technical, or any other nature that may result in a substantial change, not provided by TDS GROUP of the retail price, which makes it unreasonable or clearly insignificant, the purchase order will be considered invalid and canceled and the amount paid by the Client will be refunded within 14 days. from the day of cancellation.
Art. 8 - LEGAL WARRANTY
In case of receipt of products not complying with orders or defective, the CUSTOMER is entitled to recovery without the expense of conformity by repair or replacement of the product. The CUSTOMER may exercise this right if the defect becomes apparent within two years from delivery and denounces the defect TDS GROUP within ten days from the identification.
Subsequently, as reported in the returned goods section indicating the non-compliance of the product,the reasons for the non-compliance and taking into account time limits stipulated in this paragraph.
TDS GROUP, in the event of a faulty or non-conforming, will, at its own expense, to arrange for collection of the product, consistent with the availability of the CUSTOMER.
Art. 9 - Liability
TDS GROUP assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even where employees of a malfunction or disruption of the Internet, if it is unable to execute the order on schedule by contract.
Art. 10 - ACCESS TO THE SITE
The CUSTOMER has the right to access the site for inspection and of acquisition. Any other use, in particular commercial, of the website or its content is not allowed. The integrity of the elements of this site, audible or visual, and its technology used are the property of TDS GROUP and are protected by intellectual property law.
Art. 11 - PERSONAL DATA
Personal data collected will be used exclusively for the site institutional purpose.
Data Controller is the company TDS GROUP: THE CUSTOMER has to submit any request for rectification, modification or deletion of the personal data, to the same, by email at email@example.com, who will confirm by e-mail the modification or cancellation of the same.
Art. 12 - Governing Law and Jurisdiction
These Conditions of Sale are subject to Swiss law.
Any dispute which is not amicable solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the Client, if located within the state.