Purchase Protection


Purchase Protection


In case of receipt of products not complying with orders or defective, the CUSTOMER is entitled to recovery without the expense of conformity by repair or replacement of the product. The CUSTOMER may exercise this right if the defect becomes apparent within two years from delivery and denounces the defect TDS GROUP within ten days from the identification.
Subsequently, as reported in the returned goods section indicating the non-compliance of the product,the reasons for the non-compliance and taking into account time limits stipulated in this paragraph.
TDS GROUP, in the event of a faulty or non-conforming, will, at its own expense, to arrange for collection of the product, consistent with the availability of the CUSTOMER.

The COSTOMER, if he pays with PayPal, has the right to have the money back, by the same PayPal (see more on https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security)